Netflix Not working? The Ultimate Guide to Fix Netflix Errors and Issue in 2022

Pinakin Joshi
10 min readJan 15, 2021

Netflix not working on your phone, SmartTV or Roku? That must be annoying, isn’t it? This is not something of news and we all understand the frustration of this outcome. Your first guess would be, is Netflix down? But No, mostly it’s a Netflix error that causes a constant buffering issue or others. In this article, we have gathered facts and working methods that can fix your Netflix issue right away. Make sure the pattern as we start with an easy solution and move forward to a more complex one.

Why Netflix is not Working?

Before we dive into the solution, let’s take a minute to acknowledge the issue, why Netflix is not working for you? First of all, they have more than 200 million paid subscribers worldwide, boy it’s too big to handle kind of situation. Mostly when some part of the country faces Netflix down outage, it could be the issue from the top. We can’t do anything about that but pray it will be solved quickly. The second reason is the internet issue, to stream peacefully, we need a constant and reliable internet connection. Now for the bad news, if the issue was not caused by the Netflix server down or a bad internet connection, it could be with your system. In this article, we have provided solutions for some of the common Netflix issues along with Netflix errors and specific issues related to certain devices like apple tv, firestick, smart tv and Roku.

How to Fix Netflix Not Working in 2022

Check your Internet Speed

Netflix needs constant internet speed to stream your favorite Tv shows and movies. However, we don’t live in a perfect world and sometimes our internet just died on us. Don’t worry, we got you here. You can simply check the internet speed. Visit the official Netflix speed checker website at fast.com or any other website. You can even download the Fast app.

Netflix not working speed check
Netflix not working? Check your internet speed.

Is Netflix Down Again?

One of the most asked questions last year was is Netflix down or is it just me? as we mentioned earlier, Netflix has a large number of viewership and they need to stay on their toe to keep it working. however, sometimes, they failed in their task and the world faces an extinction-level event, Netflix down. not to worry, you can simply check this issue on multiple websites.

The official is Netflix Down Page

Downdetector

Down for everyone or just me

is netflix down?
Official Netflix down checker page

Netflix Update

Just like any other apps, Netflix requires updating regularly. best thing about these updates is, it can solve many issues users are facing and update new titles. however, one of the main downsides is, users cannot stream during the update. there are two types of updates, internal and external. when users update their Netflix app, it's an external update that doesn't bother users much. but when Netflix update their internal servers and settings, it stops the streaming services temporarily.

Turn off VPN for Netflix

Are you using a VPN to watch movies and tv shows which are not available on your Netflix? If yes, then maybe Netflix found it and now blocking you from watching it. One of the common Netflix error users face when they try to use Netflix VPN is “You seem to be using an unblocker or proxy”. It indicated that Netflix has detected a VPN and until you stop using it, it won’t start. Disable any Netflix VPN or proxy and unblocker you have installed on your phone or device and this issue will be resolved. Also, some of the VPN might be stealing data from you, so don’t install them. Sometimes when users have IPv6 proxy tunnel software that converts IPv4 to IPv6, Netflix blocks that too. Netflix does support IPv6 connections provided to you by your ISP.

Netflix VPN Error

Netflix Down Twitter

Netflix is not just a streaming service but its cultural phenomenon that could break the internet too. If you are having a problem with Netflix not working, go to Netflix Twitter and learn about any issue. You can also check for hashtags such as #netflixdown or check the latest post in #netflix as well. You can also find useful information on Netflix Help Twitter handle as well. If you can search it on Twitter then you can find the reason behind where and why Netflix is not working.

#Netflixdown on Twitter

Netflix Download Not Working

Netflix allows users to download their favorite movies and tv shows to watch later. However, if the Netflix download not working properly, we could easily fix it.(if you are unaware of Netflix download option, go to your Netflix account and click the down arrow icon next to the move or tv series and it will automatically download it and save it)

  1. Go to Netflix account
  2. Find manage download device
  3. Now remove all other devices expect yours

Once you remove all the devices, you can download your favorite movie on Netflix with ease. If this trick won’t work check your device’s space. Sometimes when your device doesn’t have enough space to keep downloaded movies, Netflix stops the download automatically. You can also check in your app setting that only wifi download is not enabled. When you connect your device with the mobile internet, the movie won’t download to save your mobile data. Turn off the wifi only option in Netflix app setting and this issue will be resolved.

Netflix download settings
Netflix Download not working issue

Netflix Bad Streaming Quality

This is not exactly Netflix not working issue because Netflix is working but the quality is not good enough. To solve this issue, users need to configure Netflix playback settings in the app. You need to change Netflix quality settings in the account by changing streaming quality.

  1. Go to Netflix account
  2. Now find Netflix playback settings,
  3. You can choose between flour option, auto, low, medium, and high
  4. Set the streaming quality and save the settings

If you are using Netflix on android or iOS devices, then go to settings and find the account. Your account will open in the browser. Now you can find playback settings and then change them to your preference.

Netflix Bad Streaming Quality Issue

Black Screen Netflix

This is probably something everyone has faced. We can hear the sound in the background but Netflix black screen appeared. The solution is simple, just unplug your device and wait for a couple of minutes and start again. If you are using a browser, then make sure it’s updated and doesn’t have any plugin that could interfere with Netflix.

Most of the time when this issue occurred and Netflix not working, then it must be the graphic card in your windows PC. for other devices, Netflix suggests relaunch the Netflix app or reinstall it. In android devices, change the accessibility option for color correction because it can cause Netflix to pixelated as well.

Black Screen Netflix issue

Netflix Not Working on Smart TV

To enjoy the movie to the fullest, you must watch it on the big tv. Nothing is better than smart TV which allows apps like Netflix to install as well. But when Netflix not working on smart TV as well, it’s frustrating to solve this issue too. Here are some of the methods which can help you with it.

  1. Unplug your smart TV for a minute, most of the time this method works like restarting a device. It will reset all settings and all the issues will be resolved.
  2. Do a hard reset on your smart TV. this is the last measure and it will reset all your previous options. You need to install apps again and login too. This will solve Netlflix not working on smart TV issues.
  3. Restart your router and connect again with smart TV

This method will work with every smart TV including Samsung and other brands as well.

Netflix Not Working on Roku

Roku is one of the best streaming platforms that allows users to watch Netflix in it. If you had trouble with it and your Netflix not working on Roku, here are some of the solutions you can try.

  1. Just like the others, restart the Roku and try again
  2. One of the best solutions is deactivating Netflix on Roku and then reactivate it.
  3. Go to Roku setting and find Netflix app and disable it.
  4. Then go to the main menu and click on the Netflix icon and deactivate it.
  5. After that sign out from the Netflix account in Roku.

Once you complete this step, reactivate it again and now it will start working. This is a common problem with Netflix not working on Roku.

Netflix Not Working on Xbox One

Netflix is available on all streaming devices and that includes Xbox one as well. If your NetFlix not working on Xbox one, then here are some solutions you can try.

  1. Check if Xbox online services are down. Sometimes when their servers and services are down, Netflix won’t open in it. Search on the internet to find out is Xbox down or not.
  2. Select the Netflix app on Xbox one and click the menu button and quit the app. Once you quit Netflix on Xbox one, start again and it will solve the issue.

You can restart the console and controller and it will solve the issue as well. This will help with your Netflix not working on Xbox one issue and resolve it as well.

Netflix Not Working on Apple TV

Netflix is also available on Apple TV as well and if you are having trouble loading it then you are not alone. If your Netflix not working on Apple TV and showing messages like “Netflix is Currently Unavailable” then try these methods to fix it.

  1. Try to reinstall Netflix on Apple TV, delete the Netflix app, and go to the app store and download it again.
  2. Restart your Apple TV and open Netflix to check its working or not
  3. Check for iOS update
  4. Check network settings
  5. Check hardware connection for Netflix no sound issue.

Most of the time it's just an internet connection error and there is no issue with Netflix. Make sure to do all the following to solve your Netflix not working on Apple TV issue as soon as possible.

Netflix Error Code

We save the hardest for the last. There are lots of error codes associated with Netflix not working. Here is a list of error codes

  1. Netflix Error 0041

Netflix error 0041 indicates that devices or connectivity issues. To resolve this, make sure to clear the app data and restart Netflix app on your phone. If the problem still persists that reset your router and wifi connection.

Other Netflix error code such as tvq-st-120, AIP-704, UI-400, 12001, 5403, 11853, 1011, 1012, 1016, -11800 will be resolved with this method as well. Just clear app data and restart the connection.

2. Netflix Error 100

This Netflix error code comes with a message. “Sorry, we could not reach the Netflix service. Please try again later. If the problem persists please visit the Netflix website.” Netflix error code 100 is related to iOS devices such as iPhone, iPad, and others. To solve this problem, simply log out of your Netflix account, uninstall Netflix and then install it again and then restart the device. This will solve the Netflix not working issue promptly from your device.

Other Netflix error code such as 1001, 10023–5009 is same as this one and connect with iOS devices. Just simply log out and reinstall Netflix and then restart the device to solve the issue.

3. Netflix Error NW-2–5

This Netflix error code is for connectivity issues. When Netflix could not connect with the internet, it will pop up this kind of error. Simply restart your device and check the internet connection. To be sure, restart the router and check for internet speed. Make sure that your device is connected with any kind of VPN as well. Netflix error NW-2–5 is a common error encounter by everyone because of connectivity problems.

Other Netflix error code like Netflix Error TVP-832 is same as this one. We advise users to check all connections and restart the device. This will solve Netflix not working problem in a jiffy.

3. Netflix Error NW-3–6

This is another connectivity error that comes with a message, “We’re having a problem connecting to Netflix. Please try again or visit: www.netflix.com/help”. just restart your device and internet connection and including the router as well. This is a common error that causes Netflix to stop working and it can be solved by resetting the internet connection.

4. Netflix Error NQM.407

This Netflix error indicates that the company failed to receive the payment. Check your billing method and make sure that you have sufficient balance in your account. Sometimes users face this issue even though they paid in time, it might be a bank issue or Netflix problem. If everything is in order, then in a couple of days Netflix will start working as usual.

5. Netflix Error U7111–5070

This Netflix error comes with a message like,

“Whoops, something went wrong…
Streaming Error
You must verify your age at netflix.com/verifyage to access mature content.”

It indicates that users need to verify that they are mature enough to watch adult content on Netflix. In order to verify their age, visit this Netflix help page. This will resolve Netflix not working issue as soon as the user verify their age.

Netflix Error Code Table

Here are some of the common Netflix error code and their solution.

Final Verdict

Netflix has become an essential item for our day to day lifestyle. we cannot live without it and with some these errors, it really gets annoying to miss all the fun. in this article, we have provided information about how to fix Netflix not working issues on mobile, desktop, smart tv, apple tv and others. this guide will help you find solutions to all of the Netflix errors and problems.

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Pinakin Joshi

Freelance Content Writer,Quora Writer, SEO Enthusiast